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Shannon Razo

2,745

Bold Points

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Finalist

Bio

My name is Shannon, and I am a returning college student majoring in Human Services. I am also the full-time caregiver for an adult family member with multiple disabilities and the parent of three children. Caregiving is constant, but I returned to school to build a stable future for my family and to turn my lived experience into meaningful service. I manage chronic health conditions that affect my daily functioning, yet I continue my coursework by pacing myself, planning ahead, and staying determined even on difficult days. These challenges have shaped my commitment to disability advocacy and to creating supports that families can rely on. I volunteer with both Girl Scouts and Boy Scouts, teaching leadership and community service. Working with youth has shown me the impact that guidance and opportunity can have, especially for people who face barriers. My long-term goal is to open an Adult Day Program for adults with developmental disabilities who are often overlooked by existing services. I want to create a space that is safe, sensory-friendly, and centered on dignity and inclusion. Scholarship support helps me remain enrolled full time and stay on track to serve vulnerable adults and their families. Thank you for considering my application and for supporting students who are working to create meaningful change.

Education

Coastline Community College

Associate's degree program
2025 - 2026
  • Majors:
    • Family and Consumer Sciences/Human Sciences, General

San Bernardino Valley College

Associate's degree program
1996 - 1999
  • Majors:
    • Liberal Arts and Sciences, General Studies and Humanities

Miscellaneous

  • Desired degree level:

    Master's degree program

  • Graduate schools of interest:

  • Transfer schools of interest:

  • Majors of interest:

    • Social Sciences, General
    • Social Work
    • Human Development, Family Studies, and Related Services
    • Liberal Arts and Sciences, General Studies and Humanities
    • Family and Consumer Sciences/Human Sciences Business Services
  • Not planning to go to medical school
  • Career

    • Dream career field:

      Non-Profit Organization Management

    • Dream career goals:

      Founding and directing a Day Program focusing on behavioral support for adults with intellectual and developmental disabilities. This center will provide structured routines, sensory-safe spaces, and trained staff. The support staff will understand trauma, communication differences, and escalating behaviors. They will be skilled in implementing behavior plans designed by qualified professionals. Many adults with complex needs are turned away from existing programs. My goal is to build a place where they are truly included, not simply managed or supervised. The program will offer meaningful activities, community integration, emotional regulation support, and individualized plans. The mission statement will prioritize safety, dignity, and autonomy; these values will guide every decision my team makes. I want families to feel confident that their loved ones are safe, understood, engaged, and deeply cared for. Caregiver burnout is real, and I want to ease that burden in my community.

    • Caregiver/Case Manager

      IHSS/WPCS
      2020 – Present6 years

    Sports

    Swimming

    1992 – 19942 years

    Research

    • Housing and Human Environments

      Coastline Community College — Student Research
      2025 – 2025
    • Behavioral Sciences

      Coastline Community College — Student
      2025 – Present

    Arts

    • San Bernardino Valley College & Pacific High School

      Ceramics
      1995 – 1999

    Public services

    • Volunteering

      Scouting America/Boy Scout — Fundraising coordinator
      2024 – Present
    • Volunteering

      Girl Scouts — Troop leader
      2020 – Present

    Future Interests

    Advocacy

    Volunteering

    Philanthropy

    Entrepreneurship

    Sharon L. Smartt Memorial Scholarship
    I am a first-generation, low-income student returning to college after twenty years away. My days start early and end late. I help an adult with intellectual and developmental disabilities get dressed, eat, move safely, and feel calm, then I sit down at my desk to read, write, and log into class. In between medications, appointments, and behaviors, I squeeze in quizzes and discussion posts. It is a lot to carry, but higher education is the clearest path I have to build a more stable future for my family, my body, and the community I care about most. I am a full-time caregiver and conservator for an adult with autism, Down syndrome, Alzheimer’s, blindness, and significant medical and behavioral needs. She cannot be left alone. I assist with every part of her daily life. I purée food and spoon-feed her, change her diapers, and manage self-injurious behavior when it escalates. At the same time, I am raising two children and managing our household. Because my caregiving income is modest, anything extra, like textbooks or a laptop, often feels out of reach. I have to plan every purchase carefully. There is no extended family safety net if something goes wrong. My personal and financial challenges overlap. My own chronic illnesses cause pain and fatigue, so I need an ergonomic chair, proper desk setup, and technology that will not crash during exams. Since I must complete my degrees online in order to stay home with the person I care for, reliable devices, internet, and software are not optional. They are my classroom. When money is tight, I am tempted to drop to part time so I can work more hours, but that would delay my transfer and keep me in the same unstable position for longer. Even with these barriers, I have stayed committed to my studies in the social and behavioral sciences and human development. The humanities give me language for what I live every day. Through sociology, psychology, and human services courses, I am learning how systems either support or fail families like mine. Good professors have shown me how powerful teaching, writing, and advocacy can be in changing those systems. Their encouragement and belief in me keep me pushing through long nights of reading and writing, even when I am exhausted from caregiving. My long-term goal is to open an Adult Day Program for adults with intellectual and developmental disabilities, focusing on those whose needs are considered “too difficult” for existing programs. I want to create a place where participants have meaningful routines, sensory-safe spaces, and community inclusion. A place where families can trust that their loved ones are respected and understood. My experience as a caregiver is important, but I also need the academic foundation to design ethical, effective, person-centered programs and to advocate for policy changes that protect vulnerable adults. This scholarship would ease the financial pressure that sits underneath everything I do. It would help cover tuition, textbooks, and basic technology, so I do not have to choose between a working computer and other essentials for my family. Most importantly, it would allow me to stay enrolled full time and transfer on schedule to complete my bachelor’s degree without guilt. I am determined to turn the challenges my family faces into better options for other families. With support, I can keep moving toward that goal and honor the spirit of incredible educators like Sharon L. Smartt by using my education to open doors for others.
    Susie Green Scholarship for Women Pursuing Education
    I did not return to school because life finally became calm. I returned because it didn’t, and I needed a way to build a future that could hold everything I carry. I spent years as a caregiver for an adult with autism, Down syndrome, blindness, and dementia. Her needs are constant, unpredictable, and often exhausting. My own health issues, including hEDS and psoriatic arthritis, added another layer of difficulty. For a long time, it felt easier to put my dreams aside and focus only on survival. Going back to school felt too big, too complicated, and too far away from the life I was living. What gave me courage was the day I realized that caregiving alone could not create the long-term stability my family needs. I wanted a future where I could support the person I care for, protect my own health, and build something meaningful. I wanted a second career that did not depend on my body’s strength, but on my experience, compassion, and leadership. That realization pushed me forward. I wanted options. I wanted dignity for both of us. I wanted something more than getting through the day. The moment that changed everything happened quietly. I was helping her through a difficult morning. She was overwhelmed and frustrated, and nothing I did seemed to work. Hours later, she finally leaned her head on my shoulder and fell asleep. She rarely accepts touch, but that day she chose me. As she rested, I understood something important. She trusts me with her entire world. If she can give me that trust, I can give myself courage. That moment reminded me that caregiving is not just responsibility. It is purpose. It is a calling. It is the reason I needed to grow. Going back to school felt less frightening once I connected it to her future. I realized that the gaps I see in disability services are not going to fix themselves. Existing programs do not serve adults like her. They do not provide enough support for people with complex needs or those who decline with age. My experience as a caregiver gives me a unique perspective, and returning to school allows me to turn that perspective into real change. Building an Adult Day Program designed around dignity, sensory safety, and meaningful activity is not just a dream. It is the direction my life has been pointing me toward for years. Courage, for me, is not loud. It is not a dramatic turning point. It is choosing to log into my classes when I am tired. It is trusting that I can still learn after years away from school. It is believing that my lived experience is valuable. It is understanding that my future can be larger than my past. I went back to school because I want the people I care for to have better options. I want my children to see what resilience looks like; I want to teach them to keep reaching for bigger dreams. Most of all, I want a life where my purpose and my education meet in the middle. Returning to school is the bravest decision I have made, and it is the one that will shape everything that comes next.
    Phoenix Opportunity Award
    Being a first-generation college student influences my career goals in every possible way. I grew up without academic support at home, and there was no one who could guide me or show me how college worked. My mother was naturally intelligent, but she passed away young. After that, I was raised by my father, who was harsh, judgmental, and quick to punish struggle instead of helping me through it. School became something I had to navigate alone. There were no conversations about majors, no encouragement, and no understanding of how education could shape a future. That lack of support stayed with me for years and shaped the way I learned and the way I saw myself. Because I never had guidance, I entered adulthood without a clear direction. Much of my time was spent caring for family members, including my grandmother. In 2020, I became the full-time caregiver for an adult with autism, Down syndrome, blindness, and dementia. Caring for her changed my view of what people with disabilities deserve. I saw the gaps in existing programs, the limited engagement, and the lack of environments that truly understand complex needs. I also realized how much compassion and stability matter, especially for those who cannot always express what they need. Returning to college allowed me to turn my lived experience into a meaningful career path. Being first-generation means I am building something my family never had. My education is not only a chance to improve my own life. It is the foundation for creating an Adult Day Program that is safe, supportive, and designed to meet the needs of adults with intellectual and developmental disabilities. I want to develop a place that treats people with respect and gives them meaningful days, not just supervision. My first-generation experience pushed me to become resourceful, determined, and independent. Those traits now shape my academic goals and the future I want to build. I am working toward degrees that will allow me to create long-term change for families like mine and for adults who deserve better care. Education is giving me the tools to build what I needed growing up: support, direction, and a future with purpose.
    Bulkthreads.com's "Let's Aim Higher" Scholarship
    The thing I want to build is a place I have never seen but have needed for years: a modern, compassionate adult day program for adults with intellectual and developmental disabilities. I have been a caregiver for a long time, and because of that, I have seen how limited the options are for adults who need support, structure, and meaningful engagement. Many programs are understaffed, outdated, or focused only on keeping people safe instead of helping them thrive. As a caregiver to a medically complex adult, I want to build something better for people like her, and for the families who carry so much of the load. My long-term goal is to create a day program that is sensory-safe, welcoming, and full of real activities, not just time-fillers. I want a place where adults with disabilities can learn, socialize, explore interests, and feel proud of themselves. I also want it to be a place where caregivers feel relief instead of guilt when they drop their loved one off. This is the future I am trying to build through my education. This goal comes from a personal place. Caregiving has shown me the gaps in the system, but it has also shown me what amazing things people can do when they are given the right support. I know what it feels like to advocate alone, to manage complex needs without a break, and to watch someone you love be misunderstood or excluded. Those experiences push me to build something that treats people with dignity and sees their potential instead of just their limitations. Going back to college in my forties is part of this plan. I am studying human services because I want to build the skills, knowledge, and leadership needed to open a program that truly changes lives. Every class I take helps me understand the policies, ethics, and communication skills that go into running a high-quality program. My chronic illnesses pose challenges, but they also give me a deeper understanding of what people with disabilities experience and how important accessibility is. Receiving this scholarship would help me stay on track. Because I am in school, I work fewer hours than before, and that loss of income makes things difficult. Financial support would ease some pressure and allow me to focus on building the future I envision rather than worrying about balancing tuition, caregiving, and medical costs. What I want to build is more than a program. It is a community space where people with disabilities feel valued and families feel supported. I believe that building this future will make a meaningful difference for the people I care for and for my entire community.
    A Man Helping Women Helping Women Scholarship
    I am a non-traditional student, a full-time caregiver, and a mother returning to college with a clear purpose. For years, my daily life has centered around supporting an adult with multiple disabilities, including Autism, Down syndrome, Alzheimer’s, and blindness. That experience changed the way I see the world, and it was where I learned that I don’t want to be a teacher. It taught me how powerful consistent support, dignity, routine, and compassion can be for everyone. It also showed me how many adult services fall short and how deeply families need programs that are safe, flexible, and genuinely person-centered. Because of this, I am working toward a degree that will allow me to open an Adult Day Program designed for adults with intellectual and developmental disabilities. My goal is to build a space that is sensory-safe, trauma-informed, accessible, and joyful. I want to create a place where people can learn, explore, form connections, and feel valued. I want to take what I’ve learned as a caregiver and turn it into a community resource that lifts not only the participants but also the families who support them. I plan to combine my education with my life experience to redesign what quality adult day services can look like. I want to build programs grounded in dignity, autonomy, creativity, and skill-building. I imagine a future facility that includes meaningful activities, community outings, inclusion, life-skills training, and staff trained to work with compassion and cultural competence. My hope is to create something that improves quality of life for adults who often get overlooked once they age out of school-based support. My education is the bridge between where I am and the impact I want to make. Each class brings me closer to the knowledge and credentials I need to build a program that truly serves people. My goal is to create long-term change, not just for one person, but for an entire community of adults with disabilities and the caregivers who love them. My community is desperately lacking in quality services. When families cannot trust that their loved ones will be safe and happy, they often stop utilizing the resources all together. This increases caregiver burnout quickly. When caregivers burnout, the people who depend on them suffer the effects. With my future program, I hope to benefit not just the clients that we service, but also their families as well. As demands rise, we have to keep up, and I am the right person for this task.
    Bick First Generation Scholarship
    Being a first generation college student means building something I have never seen modeled in my family. It means stepping into a system without a guide and learning every part of it through trial, error, and determination. My parents did not have the chance to go to college, and neither did the adults who helped raise me. Higher education was something distant and out of reach, not something ordinary families talked about. When I enrolled in college, I did it without instructions and without anyone who could tell me how to handle financial aid, degree planning, or the stress of balancing real life with school. My journey has not been traditional. I started college young, stopped, returned, stopped again, and returned once more as an adult with children and caregiving responsibilities. Along the way I faced trauma, poverty, instability, and the long term effects of growing up in a home where emotional support was rarely available. School was always on the horizon, but life felt too heavy to focus on it. Instead, I became the person everyone depended on. I became a mom, a caregiver for an adult with multiple disabilities, and a support system for my family. I learned responsibility by necessity, not by choice. Coming back to college as a first generation adult has been one of the hardest things I have attempted. I study between medical appointments, behavioral crises, cooking, cleaning, and managing a household that depends on me. I write papers late at night after everyone is asleep. I take quizzes in the car outside of appointments. I carry school in my pocket because I do not have the luxury of long study sessions or quiet mornings. What keeps me going is the belief that my education can create long term change for my family and for the people I want to serve. I dream of opening or working in an adult day program that supports adults with intellectual and developmental disabilities. My life has been shaped by caregiving, and I know from experience that the world needs more compassionate, trauma informed, community based care. I want to build a career that honors the work I have already done at home. I want to give dignity, routine, safety, and connection to people who often do not have access to any of it. This scholarship would help me stay in school without sacrificing essential needs at home. Every semester comes with costs that stretch our budget and make it harder to balance caregiving with coursework. Financial support would reduce stress and allow me to focus on learning instead of scrambling to make everything work. It would also strengthen my confidence that I belong in higher education and that I can finish what I started. I am a first generation student who did not take a straight path, but I am here. I am determined. I am building something new for myself and for the people I take care of. I am not giving up.
    Harvest Scholarship for Women Dreamers
    My biggest dream is to build an Adult Day Program that feels like a second home for adults with developmental disabilities. I want a place where people are safe, understood, celebrated, and given opportunities to grow at every stage of life. This dream feels huge, slightly out of reach, and at the same time completely tied to my purpose. It started the day I became a caregiver for the disabled adult who lives with us. Supporting her through blindness, autism, Alzheimer’s, Down syndrome, and the emotional weight of decline changed the way I see the world. She taught me that adults with complex needs deserve more than quiet rooms and “babysitting.” They deserve joy, dignity, learning, and community. They deserve a life with color. The spark for my dream happened during the years I spent managing her care. I watched her age out of services with almost nowhere meaningful to go. Options were limited, underfunded, or simply not built for someone with her combination of disabilities. Families like ours are left holding everything together on our own. As I supported her through daily routines that included memory loss, sensory overwhelm, and anxiety, I realized something important. The problem was not her. The problem was the system she was expected to fit into. That realization shifted something in me. I wanted to build a program that met people where they are instead of expecting them to shrink themselves to fit a system. My dream program would include sensory safe rooms, music, creativity, community outings, skill building, and a level of warmth that feels like family. It would include training for staff that goes far beyond basic compliance. It would prepare young adults who are aging out of school based supports and also welcome older adults who need companionship and structure. It would be designed to respect dignity for people across the spectrum of support needs. It would feel like a place where caregivers can finally breathe, knowing their loved ones are cared for with tenderness and intention. The path to this dream is long, but it feels doable one step at a time. First, I am returning to college to complete my degrees in human services and related fields. Education will give me language and structure for the work I have already been doing informally for years. Next, I will gain experience in local agencies that serve adults with developmental disabilities. I want to learn the regulations, the funding systems, the gaps, and the realities from the inside. I will also need business skills, grant writing experience, and a strong understanding of nonprofit or vendor operations. It is a lot to learn, but every class I take moves me closer to the life I want to build. The courage behind this dream comes from knowing that families like mine need more options. The creativity comes from imagining a program that blends structure with joy. The commitment comes from everything I learned as a caregiver. I have seen what love and patience can do. I have also seen how quickly people fall through the cracks when the support around them is not built well. A pie in the sky dream is supposed to feel slightly impossible. Mine does. But it also feels like the work I was meant to do. One day, I want to look around a room full of adults who feel safe and understood and think to myself, this is where the dream landed.
    Priscilla Shireen Luke Scholarship
    Right now, I give back through caregiving, advocacy, and community leadership. I am the full-time caregiver for an adult with multiple disabilities. This role requires patience, problem-solving, and constant emotional support. I regularly help other families navigate services by sharing knowledge about Medi-Cal, IHSS, disability rights, and community programs. I also volunteer in Girl Scouts and Boy Scouts, supporting youth leadership development, fundraising efforts, travel opportunities, and community service projects. These roles have allowed me to model resilience, compassion, cultural competence skills, and inclusivity for the next generation. In the long term, I want to expand the impact I’m already having as a caregiver. My dream is opening a trauma-informed, sensory-safe Adult Day Program for adults with intellectual and developmental disabilities. My goal is to create a space where adults with disabilities can thrive socially, emotionally, and creatively, not just a place to be supervised. I plan to use my education to design programming that respects autonomy, dignity, reduces isolation, and supports the whole person. I also want to reduce caregiver burnout by offering a reliable, high-quality program families can trust. Ultimately, I hope to build a model that raises the standard for disability services and creates a more compassionate community for future generations. My commitment to giving back is rooted in my own experiences growing up and in the realities I face every day as a caregiver. When you spend years navigating medical systems, advocating for someone who can’t speak up for themselves, and filling in the gaps that programs overlook, it changes you. It also gives you a very practical understanding of what works, what doesn’t, and what families actually need. I’ve seen firsthand how easily people with complex disabilities get left behind, and I want to be part of the solution instead of someone who just witnesses the problem. Education is one of the tools that will help me make that shift. Going back to school at this stage in life gives me the chance to formalize the skills I already use daily, like crisis management, communication, disability advocacy, and navigating systems. I am also learning how to build programs that are ethical, sustainable, and supportive. I plan to use what I learn to design an Adult Day Program that is structured but flexible, therapeutic but fun, and dignifying rather than institutional. As I move forward, my goal is to blend lived experience with academic knowledge so I can serve my community in a way that is compassionate, competent, forward-thinking, and future-proof. I want families to feel seen, supported, and safe. I want adults with disabilities to have real opportunities for connection, growth, and joy. I hope that through the work I build, I can create long-term change that outlives me and benefits generations to come.
    Debra S. Jackson New Horizons Scholarship
    My path to higher education has never been straightforward. When I was in school the first time, my mother and grandfather passed away, along with a child I babysat and a friend from work. I did not complete the Liberal Studies degree and become a teacher, as I had carefully planned. Instead, my life began to focus on the changes I went through, and then on my new family. Most of my adult life has revolved around caring for others. As I raised my children, I was also called to care for a family member rather suddenly, and I accepted that this is what family does. I became a caregiver for an adult with multiple disabilities, including early-onset Alzheimer’s, blindness, autism, and Down syndrome. Over time, I learned her routines and medical challenges. The advocacy battles have taught me quite a bit as well. I learned that I am capable of doing difficult, yet meaningful work, even though I have no degree to prove it. Returning to college as an adult student has given me a fresh perspective, and it has helped immensely with caregiver burnout. My early attempts were marked with financial strain, family emergencies, and parenting. These were life situations that I didn’t have tools to handle at a young age. Now, in my forties, I have clarity, determination, and life skills I did not possess back then. I am pursuing an associate degree in Social and Behavioral Sciences along with Sociology, which I will complete in the Spring. My goal is to transfer to CSUEB for a Bachelor’s in Human Development, then complete a Master program in Public Administration or Nonprofit Management. I already have practical work experience, and I dream of working to make our Developmentally Disabled population live fuller lives through a new Day Program of my own someday. Being a caregiver has taught me to see beyond any limitations. I’ve learned to advocate across agencies and programs, navigate social services, communicate with all sorts of professionals, and create systems that reduce chaos and emergencies. I have also learned just how isolating caregiving can be, and I’ve had a front row seat to other families struggles. Caregivers spend so much time keeping others safe that we often forget ourselves. There is rarely an opportunity to dream of a bigger future. Returning to school has given me a sense of possibility and purpose. My Day Program goal is much needed in our community. People need to feel like they’re sending their loved ones to a safe place. I envision a program that is trauma-informed, sensory-safe, and inclusive. Many programs feel outdated, restrictive, or improperly designed for today’s needs. The people we serve deserve joy and dignity in their lives. I don’t want to turn on music and walk away. I want a vibrant place for adults to learn and grow, and one where their families feel comfortable leaving them. Currently, most of my resources go to caregiving needs, family expenses, and necessities. Scholarships would reduce the financial strain that affects my focus. I would be able to complete my education without wondering about sacrifices I’m making. I believe in second chances because I’m living mine. My experience has shaped me into a person that can turn empathy into action and leadership. With this scholarship, I can continue building my foundation for future change that my community desperately needs. Thank you for your consideration!
    Online Education No Essay Scholarship
    Shannon Razo Student Profile | Bold.org