1. Growing up, I learned early that compassion and determination can shape a person just as much as circumstances do. Coming from a low income background and being a first generation student taught me to value hard work, resilience, and the importance of showing up even when things feel difficult. My parents always encouraged me to focus on my education, and watching them work tirelessly made me want to build a future where I could support others the way they supported me.
My interest in human health and wellness grew naturally from these experiences. I saw how health struggles and financial limitations can affect families, and I became fascinated with the way medicine can change someone’s quality of life. Becoming a certified pharmacy technician allowed me to experience this firsthand. Preparing medications, interacting with patients, and supporting pharmacists showed me how meaningful it is to contribute to someone’s healing and comfort. It made my passion for pharmacy stronger and showed me that even small acts of care can make a big difference.
Values like empathy, community, perseverance, and service guide everything I do. They shaped who I am and continue to push me toward a career where I can help people feel seen, supported, and healthier in their everyday lives.
2. To me, empathy is the ability to understand someone’s experience in a way that goes beyond hearing their words. It is choosing to see the person behind the situation, recognizing their fears, their hopes, and their struggles, and responding with patience and compassion. Empathy means slowing down long enough to understand how someone feels and why they feel that way. It is not about having all the answers. It is about offering care that acknowledges a person’s humanity.
In the health field, empathy becomes a form of treatment on its own. I plan to pursue a career in pharmacy, and I believe this quality is essential because pharmacists often meet people during stressful or confusing moments.Without empathy, it would be easy to focus only on the technical part of the job. With empathy, every interaction becomes an opportunity to make someone feel informed, supported, and safe. My experience as a certified pharmacy technician has already shown me how meaningful this can be. When patients feel heard, they trust the guidance they receive, which leads to better health outcomes and stronger relationships between healthcare workers and the community.
Empathy is also important because it reminds me that each patient’s life extends far beyond the pharmacy counter. Many people face challenges that influence their health in ways that are not immediately visible, such as financial stress, unstable housing, caregiving responsibilities, or language barriers. Growing up in a low income household taught me how real these obstacles are and how they can affect the everyday decisions a family makes. My own background makes me recognize that people sometimes need more than information. They need reassurance, understanding, and someone who does not judge their circumstances. These experiences give me the ability to connect with patients who feel overwhelmed by the healthcare system or who worry about being misunderstood.
To ensure that my work remains centered on people, I have already built habits that guide the way I interact with others. I listen first and speak second. I pay attention to body language and tone, not only the words someone uses. I remind myself that every person who approaches the counter has their own story. I also make a point to use clear, calming communication, because medication and medical terms can be intimidating. My goal is always to make the experience easier, not more stressful.
A human centered approach also requires constantly educating myself. The medical field is always changing, and I want to stay informed so that the care I provide is accurate, respectful, and accessible. Whether it means learning more about cultural backgrounds, financial assistance programs, or new medications, I want to be prepared to support people in a way that feels personal and thoughtful.
Empathy allows healthcare workers to treat people, not just conditions. It reminds us that kindness and understanding can have a powerful influence on health. This is the kind of care I hope to provide throughout my career.