During my undergraduate years, I learned what perseverance truly means. When my father became seriously ill, my family’s financial situation changed overnight. As the oldest child, I began working part-time to help my family while taking a full course load as a biochemistry major. Some days I went straight from caring for my grandmother to work, then to late-night study sessions. Those years were exhausting, but they shaped my values of resilience, balance, and empathy.
At first, I struggled to manage everything. My grades slipped, and I often felt overwhelmed. Over time, I learned to set boundaries, seek help when I needed it, and manage my time more effectively. I discovered that strength does not come from doing everything perfectly but from continuing to show up even when things are difficult. These experiences changed the way I view health and wellness. I understand that illness affects not only the patient but also their family, their stability, and their sense of hope. That understanding inspired my passion for pharmacy and my belief that care must always extend beyond prescriptions and diagnoses.
Empathy, to me, means taking the time to see life from another person’s perspective and responding with compassion and purpose. It is not just feeling for someone but feeling with them. I learned empathy not from textbooks but through lived experience by seeing my father’s health struggles, my family’s financial stress, and the exhaustion of balancing school and work. Those moments taught me to listen first, to withhold judgment, and to treat every person with dignity.
Empathy is essential in healthcare because medicine is never only about science; it is about people. As a future pharmacist, I want to ensure that every patient I encounter feels heard and understood. Whether adjusting a dosage, explaining side effects, or collaborating with physicians and nurses, empathy allows me to keep the patient at the center of every decision. It builds trust, strengthens adherence, and creates space for open communication, all of which improve health outcomes.
My leadership experiences at California State University, Dominguez Hills, deepened this understanding. Serving in Associated Students, Inc. taught me to advocate for others and lead with compassion. I represented thousands of students and learned that behind every policy issue was a person or community affected by it. Listening to those stories changed my definition of leadership. It became less about authority and more about service. That mindset continues to guide how I approach healthcare.
To ensure my work remains human-centered, I will always begin by listening. I want to know who my patients are before discussing their treatment plans, to ask questions that reveal the social or financial barriers that might affect their care, and to collaborate with interdisciplinary teams to address those needs holistically. I believe that pharmacists can play a powerful role in bridging gaps in healthcare access and education, especially for vulnerable communities.
My own experiences have shown me how lack of access can shape health outcomes. During my internship with Kaiser Permanente’s Apothecary Circle program, I learned about pharmacy deserts, communities with limited access to pharmacy care. I realized that the same families I served on campus were facing those same barriers in their neighborhoods. That realization solidified my desire to work in underserved communities and to use empathy, advocacy, and science to create real change.
In my future as a pharmacist, I will carry these lessons with me. I want my patients to leave every encounter not only with the right medication but also with the sense that someone truly cares about their well-being. My journey has taught me that health and healing are deeply human experiences, and empathy is what connects science to the heart of care.