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BetterHelp - Online Therapy Review 39 Reviews

BetterHelp is the world’s largest therapy service, and it’s 100% online. You get the same professionalism and quality you expect from in-office therapy, but with access to a huge network of therapists, more scheduling flexibility, and at a more affordable price.

Exclusive Deal
35% off the first month for Bold.org members
35% Off Your First Month
Why we love it
BetterHelp is 100% online, so you may have an easier time finding the therapist that’s right for you. All BetterHelp therapists are licensed, and can support you across a wide range of issues.
Dror Liebenthal, CEO at Bold.org
Dror Liebenthal, CEO at Bold.org

What Students Say

2.5
39 reviews
Stephanie Dowd
LeTourneau University,
Scurry, TX
May 3, 2024

You should see a real counselor

You should be able to personally vet your counselor. Their degree should be posted and within view. They should also follow state, federal laws and the ethical code.
Brenna Alford
University of Illinois at Chicago,
Alpharetta, GA
May 2, 2024

Not any Better

Therapy is difficult, and what BetterHelp promises is not true. Therapy is expensive regardless and this service does not make it any cheaper.
Dareina Butler-Dawson
Cass Technical High School,
Redford, MI
April 30, 2024

Not The Best.

I would highly recommend you look for a better resource. It wasn't the best experiences and I'd definitely recommend looking at better places. Background checking didn't give the best results and it added up to the poor experiences had.
Reece Waugh
University of Nebraska at Kearney,
KEARNEY, NE
April 29, 2024

Scam

It does not make sure the 'therapists' have any sort of education. Horrible, not qualified, and unprofessional.
Braden Bouchard
Caribou High School,
CARIBOU, ME
April 15, 2024

A scam

BetterHelp is a scam! They aren't focused on mental health at all. They take advantage of the struggling and suffering to make a quick buck. They will nickel and dime you at EVERY opportunity. DO NOT support them!
Kayla Xiong
Herzing University-Minneapolis,
MINNEAPOLIS, MN
April 11, 2024

So Far, Good!

I've had a great experience thus far with my therapist. While BetterHelp is definitely pricy and does not take insurance, I do think it's accessible and a good start for those wanting to try therapy. Trust me, I was skeptical too!
Valarie Gitau
Greater Lowell Technical High School,
LOWELL, MA
April 9, 2024

Not Very Good...

Had terrible past experiences as an LGBTQ+ person with the therapist. Constant cancelling appointments. Not very professional...
Logan Archambault
University of Wisconsin-Green Bay,
Harrison, WI
April 7, 2024

good!

Definitely not a bad resource. I think it would be great for short-term use until you can see an actual therapist. it is a little pricy, other than that I think it would be great.
gabriella bann
University of Chicago,
CHARLOTTESVLE, VA
April 7, 2024

Convenient but lacking effectiveness

Although the online features provide convenience and ease of use; personally this is not as effective as in-person
Ailey Smith
Timber Creek High School,
Orlando, FL
April 6, 2024

BetterHelp was a gret help in finding the right therapist

Mental health is SUCH an important thing to me! BetterHelp with amazing at helping my parents and I find the right therapist.
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