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BetterHelp - Online Therapy Review44 Reviews

BetterHelp is the world’s largest therapy service, and it’s 100% online. You get the same professionalism and quality you expect from in-office therapy, but with access to a huge network of therapists, more scheduling flexibility, and at a more affordable price.

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35% off the first month for members
Why we love it
BetterHelp is 100% online, so you may have an easier time finding the therapist that’s right for you. All BetterHelp therapists are licensed, and can support you across a wide range of issues.
Dror Liebenthal
Dror Liebenthal,
CEO at

What Students Say

44 reviews

Do not trust better help

Having a therapist you can contact wherever due to being unable to go in person is a great option. However, better help is known for selling your information. They are currently being sued for it as well. Please be careful when using this service.

Easy access and varied options

Online therapy is easy to access with BetterHelp. Platform is generally easy to use on your phone, and the access to text-only check-ins with a therapist is unique and a great way to try therapy for more introspective, reflective, need-time-to-process people.

Decent,good for a bridge therapist

I worked with a therapist for 4 sessions and he was good. I would not want to see him long term but I think the ability to use the app for a short period of time was useful. The therapist was very nice.

Unsure of these services

I find these services to be iffy. Paying out of pocket and finding reliable care online can be a risk for people who are looking for mental health care.

It was fine for a temporary use, but I would not recommend it

I needed to use BetterHelp for a short while while I was living in a different state (I didn't have time to look for a new therapist there) and it was fine for that purpose. As soon as I could find a stable therapist, though, I moved off of the platform. If it's your first time with therapy, it could be a good interim step, but I honestly think it's likely to do more harm than good.

You should see a real counselor

You should be able to personally vet your counselor. Their degree should be posted and within view. They should also follow state, federal laws and the ethical code.

Not any Better

Therapy is difficult, and what BetterHelp promises is not true. Therapy is expensive regardless and this service does not make it any cheaper.

Not The Best.

I would highly recommend you look for a better resource. It wasn't the best experiences and I'd definitely recommend looking at better places. Background checking didn't give the best results and it added up to the poor experiences had.


It does not make sure the 'therapists' have any sort of education. Horrible, not qualified, and unprofessional.

A scam

BetterHelp is a scam! They aren't focused on mental health at all. They take advantage of the struggling and suffering to make a quick buck. They will nickel and dime you at EVERY opportunity. DO NOT support them!
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