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BetterHelp - Online Therapy Review51 Reviews

BetterHelp is the world’s largest therapy service, and it’s 100% online. You get the same professionalism and quality you expect from in-office therapy, but with access to a huge network of therapists, more scheduling flexibility, and at a more affordable price.

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Why we love it
BetterHelp is 100% online, so you may have an easier time finding the therapist that’s right for you. All BetterHelp therapists are licensed, and can support you across a wide range of issues.
Dror Liebenthal
Dror Liebenthal,
CEO at Bold.org

What Students Say

2.6
51 reviews

Great Resource

I recently used this app to get counseling. It was a great start to find one and then move on to their practice long term.

Great concept

Betterhelp is a project with an excellent concept. Online therapy is a great way to start for many on the journey to working through their mental health. While the product is pricey, the discounts for new members help.

Good Therapy, High Price

The therapy provided was helpful for me; I truly enjoyed the online experience. However, the price was too high for me to continue long-term. For those with better finances than I, I recommend it!

It is a great idea

Too many will not speak about their matters in public. This is a great tool.

Ok for short term treatment, but be careful

So this company has been revealed to have leaked information, which is beyond concerning for a healthcare provider. Outside of that, the variety of sessions is nice as are the variety of therapists available. However, they underpay the therapists, so it doesn’t always seem to produce great care (just as someone who’s seen other therapists outside of here and is training to be one as well). If you need someone immediately and short-term, it’s definitely better than nothing, but try an agency or a place with sliding scale options first.

Great service!

I used BetterHelp as a therapy aid for a few months. Although it did not work for me, I had great experiences with every therapist and even recommended my partner to the service. I work better with the traditional in-person therapy and have chosen to pursue that, but I did have some help from betterhelp. My partner still uses them and has had great success with their service

Decent bridge over

Works for short-term usage. Due to it being an online service, you do not get to connect to your therapist or learn about them as much as you would in person. Pricing is also very high for just short-term usage, but if you need it then and there it's again decent for the job and does get it done. But would not recommend it as a long-term plan. Find a good therapist and stick with them, not online help.

Do not trust better help

Having a therapist you can contact wherever due to being unable to go in person is a great option. However, better help is known for selling your information. They are currently being sued for it as well. Please be careful when using this service.

Easy access and varied options

Online therapy is easy to access with BetterHelp. Platform is generally easy to use on your phone, and the access to text-only check-ins with a therapist is unique and a great way to try therapy for more introspective, reflective, need-time-to-process people.

Decent,good for a bridge therapist

I worked with a therapist for 4 sessions and he was good. I would not want to see him long term but I think the ability to use the app for a short period of time was useful. The therapist was very nice.
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