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BetterHelp - Online Therapy Review 27 Reviews

BetterHelp is the world’s largest therapy service, and it’s 100% online. You get the same professionalism and quality you expect from in-office therapy, but with access to a huge network of therapists, more scheduling flexibility, and at a more affordable price.

Exclusive Deal
35% off the first month for Bold.org members
Why we love it
BetterHelp is 100% online, so you may have an easier time finding the therapist that’s right for you. All BetterHelp therapists are licensed, and can support you across a wide range of issues.
Dror Liebenthal, CEO at Bold.org
Dror Liebenthal, CEO at Bold.org

What Students Say


2.5
27 reviews

Extremely easy to use

I really like this but I would much rather talk to a person rather then to a robot

Helpful in Crisis, feel I needed a in person relationship for long-term mental health

Really helpful for short-term help. I see ethical issues present with licensing and accountability, but I have had great benefit with this app!

Better Help is pricy but resourceful

If you can afford it, the accessibility and resources are amazing. Texting rather than calling is wonderful and I had a great therapist when I used it.

Pretty Decent Service

I was pleasantly surprised by this, as I've heard some negative stuff about betterhelp. I'm glad I gave it a chance, though, because the employees are really great. I feel like they're really listening and trying to help me

better help

BetterHelp is the route for you and matched for you. I think it's better than online therapy as I'm not intimidated to share personal details with a person rather than a robot!

Easy to Access

When opening up the Better Help website, I was immediately greeted with a quiz to get matched to a therapist. The website also talked about what therapies they had, success rates, and they even had reviews of the therapists and social workers. This website is overall easy to use, and I think it would be beneficial for people who cannot travel to a therapist's office/would rather do therapy from the comfort of their own homes.

Needs Improvement

While it seems like a convenient idea, many people have cheaper resources locally. Mental health is an important issue that needs to be prioritized, but this is not the most available resource for people in need.

Yes, but actually, no

I'm gonna be honest- Yes, this seems like a great therapy resource and all, but I didn't feel like paying money (let alone a lot of money) to use their resources.

Costs a bit more but it's worth the price!

If you're looking for quality, then BetterHelp is the route for you. I personally think it's better than online therapy as I'm not intimidated to share personal details with a person rather than a robot!

Better than Most.....

Better than most online therapy services, (DEF. better than Talk Space!) but not the best. I was matched with someone and then she left after 2 sessions lol. Said it wasn't what she thought it was going to be, assuming about the work environment and she asked if I wanted to be paired with someone else but I wasn't really interested...
10 / 27 reviews shown
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